Privacy Policy

1. Information We Collect

1.1 Personal Data

• Contact Information: Name, email address, phone number, company name, and job title when provided via inquiry forms or service agreements.

• Identity Verification: When required, data collected for KYC/KYB purposes (e.g., government-issued IDs, company registration documents).

1.2 Usage Data

• Website Analytics: IP address, browser type, pages visited, time spent, referral URLs, clickstream data, and other diagnostic data collected via cookies and similar tracking technologies.

1.3 Cookies and Tracking

• We use cookies, web beacons, and similar technologies to personalize content, analyze performance, and support features such as live chat. You can control cookie preferences via your browser settings.

1.4 Third-Party Data

• We may receive limited information from trusted partners (e.g., marketing platforms, analytics services) to help us tailor and improve our offerings.
   

2. How We Use Your Information

We use collected data to:

1. Provide, maintain, and improve our AI consulting and delivery services.

2. Respond to inquiries, fulfill contractual obligations, and manage client relationships.

3. Conduct identity verification (KYC/KYB) where required by law or contract.

4. Analyze website usage to optimize content, features, and performance.

5. Communicate updates, marketing materials, and service announcements (with your consent where required).
    

3. Legal Basis for Processing

Where applicable, we process personal data based on one or more of the following legal grounds:

• Consent: When you have given clear consent for us to process your personal data for a specific purpose.

• Contractual Necessity: To perform our obligations under a contract with you.

• Legal Compliance: To comply with legal obligations (e.g., KYC/KYB regulations).

• Legitimate Interests: For our legitimate business interests, provided your rights do not override those interests.
   

4. Disclosure of Information

We may disclose your data to:

• Service Providers: Third-party vendors who support our operations (e.g., hosting, analytics, payment processors).

• Regulatory Authorities: When required by law or to protect our legal rights.

• Acquirers: In the event of a merger, acquisition, or sale of assets, with appropriate safeguards.
   

5. International Data Transfers

As a global AI services provider, your data may be processed and stored in data centers located in various countries. We take appropriate measures—including standard contractual clauses and approved transfer mechanisms—to ensure adequate protection of your personal data.
 

6. Data Security

We implement technical and organizational measures to secure your information, including encryption, access controls, and regular security assessments.
 

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
 

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.

• Restrict or object to our processing of your data.

• Receive a copy of your data in a portable format.

• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details in Section 10.
 

9. Cookies & Tracking Preferences

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
 

10. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from minors.
 

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page with a revised "Last updated" date.
 

12. Governing Law & Jurisdiction

This policy is governed by the laws applicable to our principal place of business. If you reside in the European Economic Area, the General Data Protection Regulation (GDPR) applies. California residents have rights under the California Consumer Privacy Act (CCPA). Malaysian users are protected under the Personal Data Protection Act (PDPA).

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at: contact@yantriksoft.com